WorldStores – Selection | Service | Value
You may have heard in the media that Worldstores has been acquired by Dunelm Group plc. We are extremely excited to be a part of the UKs largest homewares retailer and would like to assure our customers that we are operating business as usual. If you have an outstanding order, it will still be delivered in line with your expectations.
Track My Order
Track the status of your order by entering both the email address you used when ordering and your order number (which can be found on your order confirmation email) in the form below.

Please allow 1 hour after placing your order before making this enquiry. Our systems may need this time to update if there are high levels of orders.

Email Address

Order Number (can be found in your order confirmation email)
Other Important Information
Next Day Delivery Items
Please refer to the table below for clarification about due date of your order.

Day Of Order Payment Authorised Time Delivery Due
Monday to Thursday Before 12 noon Next day
Monday to Wednesday After 12 noon Day after next day
Thursday After 12 noon Monday
Friday Before 12 noon Monday
Friday After 12 noon Tuesday
Saturday or Sunday Before 12 midnight on Sunday Tuesday

If your chosen item is a Next Day Delivery item you will receive a call or text on the day before delivery to confirm dispatch of your order.

Standard Delivery Items
Once your order is ready for dispatch you will be contacted by our contracted delivery service to arrange a mutually suitable delivery date. This will be done by phone approximately 1 – 3 days before your item is dispatched. You will receive a call or a text on the day before delivery to remind you to be at the delivery address to sign for the delivery. Deliveries happen between 8am and 6pm, and unfortunately we cannot request a specific time.

Delivery Times
Your order will be delivered Monday to Friday (excluding bank holidays) between the hours of 8am and 6pm.